We hope you are as well as can be expected in these difficult times.
We are writing to let you know our plans for operating through Covid-19 restrictions and have included links to official Government information should you require guidance. As the current circumstances evolve on a daily basis, we will be reviewing our approach based on the information provided by the Government and the NHS.
Current Appointments and Health & Safety
Following the Prime Minister’s statement on 23rd March, and taking MHCLG’s (Ministry of Housing, Communities & Local Government) advice into consideration, routine inspections and any in-person viewings are seen non-essential and are therefore advised not to go ahead. This advice is to be followed with immediate effect, which unfortunately means that we will have to cancel and reschedule your appointment.
We are hoping to be able to carry on with inspections on the week commencing 20th April; however this date will be revised and may change. If you would like to provisionally reschedule your appointment, please contact email@example.com.
To guarantee the health and safety of our team and of our clients, we are working remotely during these unprecedented times. We have taken steps to ensure full IT and phone system capability and will be working during our usual opening hours.
We are sure you have access to ample information online about the ongoing efforts to combat Covid-19 and the steps we are all being asked to take. We have compiled a basic list for you below as a reference point if you do need further information.
Covid-19 – Further Sources of Government Advice
If You Need to Self-isolate
Government advice is to self-isolate if you or anyone in your household displays symptoms of new continuous cough and/or high temperature. For the health and safety of others, it is important to follow the self-isolation rules laid out below and follow further guidance provided by the government and the NHS on this matter.
-If you live alone and you have any symptoms of coronavirus illness (COVID-19), however mild, you need to stay at home for 7 days from when your symptoms started.
-If you live with others and you are the first in the household to have symptoms, then you must stay at home for 7 days, but all other household members who remain well must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill.
-For anyone else in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14-day isolation period.
For further details on symptoms and self-isolation please visit: https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-households-with-possible-coronavirus-covid-19-infection
The latest information from the NHS and the Government can be found on the following pages:
The pandemic is taking up most of the media conversation, and we understand this can be a primary cause of stress. In times like these, it is important to take care of your mental health as well as physical wellbeing. If you would like to find out more on how to manage stress during these unprecedented times, please refer to the guidance provided by CDC.