Note to our clients and residents


We hope you are as well as can be expected in these difficult times.

We are writing to let you know (i) our plans for operating through remaining Covid-19 restrictions and how they will impact our services and (ii)  links to official government information should you require guidance, although we imagine most people are now well-versed in this from the media. 

The circumstances under which we all live and work have changed significantly since mid-March.  We continue to review and update our approach based on the latest information and advice provided by the Government.

Current Appointments and Health & Safety

Following the Prime Minister’s statement on 23rd March, and taking MHCLG’s (Ministry of Housing, Communities & Local Government) advice into consideration, routine inspections and any in-person viewings are seen non-essential and are therefore advised not to go ahead. This advice is to be followed with immediate effect, which unfortunately means that we will have to cancel and reschedule your appointment.

We are now taking bookings for and going ahead with appointments at limited capacity, following the guidance provided by the government. Adequate PPE is available for all staff and stringent Health & Safety procedures have been put in place to ensure the safety of our staff as well as our clients. If you wouldlike to shcedule an appointment, please enquire via our online booking form or by calling us on 020 7812 0490.

Covid-19 Advice

We are sure you have access to ample information online about the ongoing efforts to combat Covid-19 and the steps we are all being asked to take.  We have compiled a basic list for you below as a reference point if you do need further information.

Covid-19 – Further Sources of Government Advice

If You Need to Self-isolate

Government advice is to self-isolate if you or anyone in your household displays symptoms of new continuous cough and/or high temperature. For the health and safety of others, it is important to follow the self-isolation rules laid out below and follow further guidance provided by the government and the NHS on this matter.

  • If you live alone and you have any symptoms of coronavirus illness (COVID-19), however mild, you need to stay at home for 10 days from when your symptoms started.

  • If you live with others and you are the first in the household to have symptoms, then you must stay at home for 10 days, but all other household members who remain well must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill.

  • For anyone else in the household who starts displaying symptoms, they need to stay at home for 10 days from when the symptoms appeared, regardless of what day they are on in the original 14-day isolation period.

For further details on symptoms and self-isolation please visit:

If you or anyone in your household are self-isolating, or are showing any symptoms, please notify us.  We will treat this information with discretion and require it to make rearrange the appointments.

Further Guidance

The latest information from the NHS and the Government can be found on the following pages:

The pandemic continues to consume a significant portion of the media conversation, and we understand this can be a primary cause of stress. In times like these, it is important to take care of your mental health as well as physical wellbeing. If you would like to find out more on how to manage stress during these unprecedented times, please refer to the guidance provided by the NHS.

Property Inventories undertakes inventory reports and has been trading in London for over 10 years. We are trusted partners of estate agents, private landlords, developers and build to rent clients across Greater London and its surroundings.

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